Privacy policy.

At Genealogy+, your family’s story is treated with the care and respect it deserves. We understand that the information you share with us is personal, sensitive, and often deeply meaningful. This policy explains how we handle and protect your information.

Information We Collect

To conduct thorough family research and create keepsakes, we may collect:

  • Names, birth and death dates, and places of residence

  • Marriage, baptism, and other family records

  • Photos, documents, and stories shared by you or your relatives

  • Email addresses, phone numbers, and shipping addresses for communication and delivery purposes

How We Use Your Information

Your information is used solely for the purpose of:

  • Conducting ancestral research and building your family tree

  • Designing your keepsakes (such as books, boxes, and framed prints)

  • Communicating with you regarding your project

  • Packaging, shipping, and delivering your order

We never sell, trade, or rent your personal information to third parties.

Data Security

We take the security of your family’s history seriously. Digital files are stored securely and only accessible by Genealogy+ for the duration of your project. All completed projects are delivered directly to you via secure digital transfer or tracked shipping.

Sharing of Information

We only share your information in the following limited situations:

  • With trusted third-party vendors (such as printers or engravers) solely for the purpose of producing your keepsake

  • If legally required by court order or applicable law

Your Control Over Your Information

  • You may request a copy of all information collected for your project at any time.

  • Upon completion of your project, you may request that your data be permanently deleted from our system.

  • You may choose not to provide certain details, but please note this may limit the depth of research possible.

Retention

We retain project files for a limited time after delivery to ensure you receive everything safely. After that period, files may be securely deleted unless you request otherwise.

Consent

By booking a consultation or purchasing a Genealogy+ product, you consent to the collection and use of your information as outlined above.